Platform console

The platform console is a second area for Selligents platform administrators only, the team that operates the platform. Customers never see it and do not need it. This page gives a short overview of what it covers.

What administrators manage

Administrators open the console from the user menu. It has its own sidebar:

Section	What it is for
Organizations and users	Create and manage customer organizations, add members to them with a role, and browse every user account.
Services, features and plans	The commercial catalog: products, the features they offer (switches, quotas, limits) and the plans that enable them.
Wallets and rate cards	Each organization’s balances and the rates charged per message and per AI usage.
AI providers, models, purposes and bindings	Which external providers are used, their models and costs, the tasks AI is used for, and which model serves each task, globally or per organization.
Prompt templates and flow library	Versioned instructions sent to the models, and ready-made flows organizations can start from.
Global settings	Platform-wide configuration values by key.

Without an active embedding model in the catalog, customers’ knowledge bases stay in draft and are never indexed. The console must be configured before any organization is onboarded.